Mayotte Register Travel insurance Destinations
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Latest updates: Natural disasters and climate - Removal of information about tropical storm Belna
MAYOTTE - Take normal security precautions
Take normal security precautions in Mayotte.
Safety and security
Safety and security
Petty crime (theft, burglary) frequently occurs. Local police force numbers have been increased in an effort to improve the day-to-day safety of island inhabitants.
- Do not leave anything on the terrace of your residence unattended
- Lock everything overnight
- Do not leave anything in your vehicle that might be of interest to thieves
- Find out which beaches are the safest
- Only bring what is absolutely necessary with you
- Ensure that your personal belongings, including your passport and other travel documents, are secure at all times
Demonstrations and strikes regularly occur. Even peaceful demonstrations can turn violent at any time. They can also lead to disruptions to traffic, public transportation and health and emergency services.
- Avoid areas where demonstrations and large gatherings are taking place
- Follow the instructions of local authorities
- Monitor local media for information on ongoing demonstrations
Taxis are the only urban transport alternative to driving yourself. Car rental agencies are also available.
Check the details of your insurance regarding the theft of or damage to your rental vehicle.
It is possible to travel by ferry between the two main islands, Grande-Terre and Petite-Terre.
Ferry accidents occur sometimes due to the overloading and poor maintenance of some vessels. Don’t board vessels that appear overloaded or unseaworthy.
Most roads are paved. In some areas, the presence of pot holes and the lack of maintenance, lighting and traffic lights can make driving conditions hazardous.
We do not make assessments on the compliance of foreign domestic airlines with international safety standards.
Every country or territory decides who can enter or exit through its borders. The Government of Canada cannot intervene on your behalf if you do not meet your destination’s entry or exit requirements.
We have obtained the information on this page from the French authorities, as Mayotte is an Overseas Department of France (département d’outre-mer) of France. It can, however, change at any time.
Verify this information with foreign diplomatic missions and consulates in Canada.
Entry requirements vary depending on the type of passport you use for travel.
Before you travel, check with your transportation company about passport requirements. Its rules on passport validity may be more stringent than the country’s entry rules.
Regular Canadian passport
Your passport must be valid for the duration of your stay.
Passport for official travel
Different entry rules may apply.
Other travel documents
Different entry rules may apply when travelling with a temporary passport or an emergency travel document. Before you leave, check with the closest diplomatic mission for your destination.
Tourist visa: Not required for stays up to 90 days
Long-stay visa: Required if stays exceed 90 days
Student/work visa: Required
You must obtain a visa from a French embassy or consulate before arriving in Mayotte.
Other entry requirements
Customs officials may ask you to show them a return or onward ticket and proof of sufficient funds to cover your stay.
Children and travel
Learn about travel with children.
Learn about potential entry requirements related to yellow fever (vaccines section).
- Global Measles Notice - July 23, 2019
Be sure that your routine vaccines, as per your province or territory, are up-to-date regardless of your travel destination.
Some of these vaccines include: measles-mumps-rubella (MMR), diphtheria, tetanus, pertussis, polio, varicella (chickenpox), influenza and others.
Vaccines to Consider
You may be at risk for these vaccine-preventable diseases while travelling in this country. Talk to your travel health professional about which ones are right for you.
Hepatitis A is a disease of the liver spread through contaminated food and water or contact with an infected person. All those travelling to regions with a risk of hepatitis A infection should get vaccinated.
Hepatitis B is a disease of the liver spread through blood or other bodily fluids. Travellers who may be exposed (e.g., through sexual contact, medical treatment, sharing needles, tattooing, acupuncture or occupational exposure) should get vaccinated.
Seasonal influenza occurs worldwide. The flu season usually runs from November to April in the northern hemisphere, between April and October in the southern hemisphere and year round in the tropics. Influenza (flu) is caused by a virus spread from person to person when they cough or sneeze or by touching objects and surfaces that have been contaminated with the virus. Get the flu shot.
Measles is a highly contagious viral disease. It can spread quickly from person to person by direct contact and through droplets in the air.
Anyone who is not protected against measles is at risk of being infected with it when travelling internationally.
Regardless of where you are going, talk to a health care professional before travelling to make sure you are fully protected against measles.
Yellow Fever - Country Entry Requirements
Yellow fever is a disease caused by a flavivirus from the bite of an infected mosquito.
Travellers get vaccinated either because it is required to enter a country or because it is recommended for their protection.
- There is no risk of yellow fever in this country.
Country Entry Requirement*
- Proof of vaccination is required if you are coming from or have transited through an airport of a country where yellow fever occurs.
- Vaccination is not recommended.
- Discuss travel plans, activities, and destinations with a health care professional.
- There is currently a shortage of the yellow fever vaccine in Canada. It is important for travellers to contact a designated Yellow Fever Vaccination Centre well in advance of their trip to ensure that the vaccine is available.
About Yellow Fever
Yellow Fever Vaccination Centres in Canada
* It is important to note that country entry requirements may not reflect your risk of yellow fever at your destination. It is recommended that you contact the nearest diplomatic or consular office of the destination(s) you will be visiting to verify any additional entry requirements.
Food and Water-borne Diseases
Travellers to any destination in the world can develop travellers' diarrhea from consuming contaminated water or food.
In some areas in East Africa, food and water can also carry diseases like cholera, hepatitis A, schistosomiasis and typhoid. Practise safe food and water precautions while travelling in East Africa. Remember: Boil it, cook it, peel it, or leave it!
- Travellers' diarrhea is the most common illness affecting travellers. It is spread from eating or drinking contaminated food or water.
- Risk of developing travellers' diarrhea increases when travelling in regions with poor standards of hygiene and sanitation. Practise safe food and water precautions.
- The most important treatment for travellers' diarrhea is rehydration (drinking lots of fluids). Carry oral rehydration salts when travelling.
Typhoid is a bacterial infection spread by contaminated food or water. Risk is higher among children, travellers going to rural areas, travellers visiting friends and relatives or those travelling for a long period of time.
Travellers visiting regions with a risk typhoid, especially those exposed to places with poor sanitation should speak to a health care professional about vaccination.
Insects and Illness
In some areas in East Africa, certain insects carry and spread diseases like African trypanosomiasis (sleeping sickness), chikungunya, Crimean-Congo hemorrhagic fever, dengue fever, leishmaniasis, lymphatic filariasis, malaria, onchocerciasis (river blindness), Rift Valley fever, West Nile virus and yellow fever.
Travellers are advised to take precautions against bites.
There is currently a risk of chikungunya in this country. Chikungunya is a virus spread through the bite of an infected mosquito. Chikungunya can cause a viral disease that typically causes fever and pain in the joints. In some cases, the joint pain can be severe and last for months or years.
Protect yourself from mosquito bites at all times. There is no vaccine available for chikungunya.
- In this country, dengue fever may occur sporadically. It is a viral disease spread to humans by mosquito bites.
- Dengue fever can cause severe flu-like symptoms. In some cases, it can lead to dengue haemorrhagic fever, which can be fatal.
- The level of risk of dengue fever changes seasonally, and varies from year to year. After a decline in reported dengue cases worldwide in 2017 and 2018, numbers have been steeply rising again.
- Mosquitoes carrying dengue typically bite during the daytime, particularly around sunrise and sunset.
- Protect yourself from mosquito bites. There is no vaccine or medication that protects against dengue fever.
Rift Valley fever
Rift Valley fever is a viral disease that can cause severe flu-like symptoms. In some cases, it can be fatal. It is spread to humans through contact with infected animal blood or tissues, from the bite of an infected mosquito, or eating or drinking unpasteurized dairy. Risk is generally low for most travellers. Protect yourself from bites and avoid infected animals and unpasteurized dairy. There is no vaccine available for Rift Valley fever.
Zika virus infection
Zika virus infection is a risk in this country. The mosquito that spreads the virus is found here.
All travellers should protect themselves from mosquito bites and other diseases spread by insects.
- There is a risk of malaria throughout the year in the whole country.
- Malaria is a serious and occasionally fatal disease that is spread by mosquitoes. There is no vaccine against malaria.
- Protect yourself from mosquito bites. This includes covering up, using insect repellent and staying in well-screened air-conditioned accommodations. You may also consider sleeping under an insecticide-treated bednet or pre-treating travel gear with insecticides.
- See a health care provider or visit a travel health clinic, preferably six weeks before you travel to discuss the benefits of taking antimalarial medication and to determine which one to take.
Animals and Illness
Travellers are cautioned to avoid contact with animals, including dogs, monkeys, snakes, rodents, and bats. Certain infections found in some areas in East Africa, like avian influenza, Ebola, and rabies, can be shared between humans and animals.
Medical services and facilities
Good health care is limited in availability. Quality of care varies greatly throughout the country.
There is a general hospital in Mamoudzou on Grande-Terre and an auxiliary hospital in Dzaoudzi, Petite-Terre. There are no hospitals outside these major cities, but you can find a doctor or a local clinic.
Make sure you get travel insurance that includes coverage for medical evacuation and hospital stays.
Keep in Mind...
The decision to travel is the sole responsibility of the traveller. The traveller is also responsible for his or her own personal safety.
Be prepared. Do not expect medical services to be the same as in Canada. Pack a travel health kit, especially if you will be travelling away from major city centres.
Laws and culture
Laws & culture
You must abide by local laws.
Learn about what you should do and how we can help if you are arrested or detained abroad.
Canada and France are signatories to the Convention on the Transfer of Sentenced Persons (Council of Europe). This enables a Canadian imprisoned in France or one of its overseas departments to request a transfer to a Canadian prison to complete a sentence. The transfer requires the agreement of both Canadian and French authorities.
French law does not prohibit sexual acts between individuals of the same sex. However, homosexuality is not widely accepted in Mayotte.
LGBTQ2 travellers should carefully consider the risks of travelling to Mayotte.
An International Driving Permit is required.
Dual citizenship is legally recognized in France.
If you are a Canadian citizen, but also a citizen of France, our ability to offer you consular services may be limited while you're there. You may also be subject to different entry/exit requirements.
The currency is the euro (EUR). Automated banking machines are increasing in numbers. They are common in Mamoudzou and on Petite-Terre.
Natural disasters and climate
Natural disasters & climate
Cyclones usually occur from November to April. During this period, even small tropical storms can quickly develop into major cyclones.
These severe storms can put you at risk and hamper the provision of essential services.
If you decide to travel to Mayotte during cyclone season:
- you expose yourself to serious safety risks
- be prepared to change your travel plans on short notice, including cutting short or cancelling your trip
- stay informed of the latest regional weather forecasts
- carry emergency contact information for your airline or tour operator
- follow the advice and instructions of local authorities
Météo France - Mayotte (in French)
In case of emergency, dial:
- police: 15
- firefighters: 18
There is no resident Canadian government office in Mayotte. You can obtain consular assistance from the Embassy of Canada to France in Paris.
Paris - Embassy of Canada
For emergency consular assistance, call the Embassy of Canada to France in Paris and follow the instructions. At any time, you may also contact the Emergency Watch and Response Centre in Ottawa.
The decision to travel is your choice and you are responsible for your personal safety abroad. We take the safety and security of Canadians abroad very seriously and provide credible and timely information in our Travel Advice to enable you to make well-informed decisions regarding your travel abroad.
The content on this page is provided for information only. While we make every effort to give you correct information, it is provided on an "as is" basis without warranty of any kind, express or implied. The Government of Canada does not assume responsibility and will not be liable for any damages in connection to the information provided.
If you need consular assistance while abroad, we will make every effort to help you. However, there may be constraints that will limit the ability of the Government of Canada to provide services.
Learn more about consular services.
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