Request Emergency Assistance
For emergency help during business hours, and if you are outside Canada, call the nearest embassy or consulate.
You can also contact our Emergency Watch and Response Centre in Ottawa anytime by:
From outside Canada
- 613-996-8885 (call collect where available)
- Toll-free numbers in some countries
From inside Canada
- 1-800-387-3124 (toll-free from the U.S. and Canada only)
- 1-800-394-3472 (toll-free from the U.S. and Canada only)
You may be asked to leave a message. Please follow the instructions carefully. Under normal circumstances, an operations officer will get back to you within 15 minutes. This delay may be longer during large-scale emergencies.
This service is only intended for Canadian Citizens in need of emergency consular services while abroad. The Emergency Response Centre does not have information concerning citizenship, immigration, permanent residence, or visas.
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