Request emergency assistance

IMPORTANT

This service is only intended for Canadian citizens in need of emergency consular assistance while abroad. We do not have information concerning immigration, permanent residence, or visas.

Email:

Telephone:

From outside Canada

From inside Canada

  • 613-996-8885
  • 1-800-387-3124 (toll-free from the U.S. and Canada only)

SMS:

  • 613-209-1233 (carrier charges may apply)

TTY:

  • 613-944-1310
  • 1-800-394-3472 (toll-free from the U.S. and Canada only)

If we are experiencing a high volume of calls, you may be asked to leave a message. Please follow the instructions carefully. We will return your call as soon as possible.

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