Chile travel advice

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Chile - Exercise a high degree of caution

Exercise a high degree of caution in Chile due to ongoing demonstrations and civil unrest.

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Safety and security


Petty crime

Petty crime, such as pickpocketing, purse snatching and thefts from vehicles, can occur in any parts of the country. However, you should remain especially vigilant in larger cities such as:

  • Santiago
  • Calama
  • San Pedro de Atacama
  • Pucon
  • Iquique
  • Valparaíso
  • Viña del Mar

Thefts commonly occur in: 

  • popular tourist areas, including viewpoints
  • bus terminals, train stations and airports
  • the subway system in Santiago
  • hotel lobbies
  • restaurants, including patios located near streets

These types of crimes are often carried out using distraction. Pickpockets and bag snatchers work in pairs or groups and employ a variety of ruses to divert their victim’s attention. In some cases, thieves on foot work with thieves on motorcycles, “motochorros,” to snatch purses, cell phones and backpacks.

In Valparaíso and Santiago, thieves target rental cars likely to be driven by tourists. They puncture the tire of a vehicle, then stealing items when the occupants get out to check the tire.

Another distraction technique involves spilling a substance on victims and then robbing them while pretending to help clean the stain.

To avoid becoming a victim:

  • be suspicious of strangers approaching you, because they may attempt to distract and rob you
  • don’t hang bags and purses on chairs or keep them on tables or between your feet in public places
  • ensure that your belongings, including your passport and other travel documents, are secure at all times
  • don’t carry large amounts of money
  • avoid showing signs of affluence

On the road:

  • don’t leave your personal belongings visible on the seat beside you
  • keep windows closed and doors locked at all times
  • don’t leave bags, luggage or other valuable items in a unattended car, even in the trunk

Violent crime

The number of armed assaults and robberies has increased in recent years. Tourists have been attacked, even during the daytime. Be particularly careful:

  • around Cerro Alegre in Valparaíso
  • in Cerro San Cristóbal park, north of Santiago
  • in Santiago:
    • parks
    • Plaza de Armas
    • Mercado Central
    • the Bellavista and Barrio Lastarria neighbourhoods
    • in common tourist areas

Carjackings can occur, including as drivers leave their vehicles to open or close gates or wait for gates to open or close.

  • Be aware of your surroundings at all times
  • Avoid walking after dark
  • If you are threatened, hand over your cash and valuables without resistance

Araucanía and Biobío regions

There has been politically motivated violence in some parts of the Araucanía and Biobío regions of southern Chile.

Violent protests, barricades, looting, arson attacks and fatal shootings have occurred.

If you’re travelling in these regions:

  • exercise caution
  • avoid travelling at night


Explosions of small-scale devices occasionally occur in Santiago.

Targets of attacks have included:

  • transportation hubs
  • churches
  • government buildings
  • businesses
  • banks
  • ATMs

Always be aware of your surroundings when in public places. Be particularly vigilant during:

  • religious holidays
  • public celebrations
  • major political events, such as elections

Demonstrations and strikes

Demonstrations and strikes occur regularly in Santiago, particularly in Plaza Italia, also known as Plaza Baquedano, as well as in Valparaíso and Concepción. They also occur occasionally elsewhere in the country. They may lead to:

  • roadblocks
  • public transportation disruptions
  • confrontations with police

Public sector strikes also occur and can affect service availability.

Large demonstrations often take place on dates of national significance such as:

  • March 29 (the day of the Young Combatant)
  • May 1 (International Worker’s Day)
  • September 11 (anniversary of the 1973 military coup)
  • October 18 (anniversary of the 2019 civil unrest)

Even peaceful demonstrations can turn violent at any time. They can lead to disruptions to traffic and public transportation.

  • Avoid areas where demonstrations and large gatherings are taking place
  • Follow the instructions of local authorities
  • Monitor local media for information on ongoing demonstrations

Chilean law prohibits political activities by foreigners. Participating in demonstration or promoting dissent, including on social media, may result in you being detained and/or deported.

Mass gatherings (large-scale events)


Credit card and ATM fraud occurs. When using debit or credit cards:

  • pay careful attention when others are handling your cards
  • use ATMs located in public areas or inside a bank or business
  • avoid using card readers with an irregular or unusual feature
  • cover the keypad with one hand when entering your PIN
  • check for any unauthorized transactions on your account statements

Telephone scams are also frequent in Chile.

  • Never provide any personal or financial information over the phone
  • Never provide information about the whereabouts of your family members

Overseas fraud

Women’s safety

Women travelling alone may be subject to some forms of harassment and verbal abuse.

Advice for women travellers

Spiked food and drinks

Snacks, beverages, gum and cigarettes may contain drugs that could put you at risk of sexual assault and robbery.

  • Be wary of accepting these items from new acquaintances
  • Never leave food or drinks unattended or in the care of strangers
  • Pay attention when drinks are prepared and served, especially in Santiago’s Bellavista and Suecia neighbourhoods

Adventure tourism

Outdoor activities, such as volcano tours, desert expeditions, boat trips, mountain biking and other adventure activities can be dangerous if unprepared. Trails are not always marked, and weather conditions can change rapidly, even in summer.

Safety features in vehicles and on small boats used in river and lake excursions are not always reliable.

If you plan on any adventure tourism:

  • never do so alone, and do not part with your expedition companions
  • obtain detailed information on your activity and on the environment in which you will be before setting out
  • buy travel insurance that includes helicopter rescue and medical evacuation
  • ensure that your physical condition is good enough to meet the challenges of your activity
  • avoid venturing off marked trails
  • ensure that you’re adequately equipped and bring sufficient water
  • stay informed about weather and other conditions that may pose a hazard
  • know the symptoms of acute altitude sickness, which can be fatal
  • inform a family member or friend of your itinerary
  • refrain from using facilities or equipment if you have doubts on their safety

Useful Links


Marked minefields pose a risk in remote areas bordering the following countries:

  • Argentina
  • Bolivia
  • Peru

If you are traveling in remote border areas:

  • stay on main roads and paved surfaces
  • avoid open fields, road shoulders and unmarked trails
  • cross only at official border crossings
  • strictly observe warning signs indicating the possible presence of landmines

Land border posts with Argentina                                         

Due to winter weather conditions impacting road safety,  authorities regularly close land border posts with Argentina during the winter (June – September).

  • Stay informed of regional weather forecasts
  • Plan accordingly
  • Follow the instructions of local authorities
Pasos Fronterizos – Government of Chile (in Spanish)

Road travel

Road safety and road conditions can vary greatly throughout the country.

Road conditions

Road conditions in urban areas are generally very good. However, driving on some secondary roads or in mountainous areas can be dangerous due to:

  • poor lighting
  • lack of guardrails
  • poor maintenance
  • difficult winter weather conditions
  • strong side winds
  • unpaved roads

Road safety

Driving standards are poor. Accidents, particularly in Santiago, are common. Drivers are often reckless or aggressive.

You should drive defensively if you are driving in Chile.

Public transport

Criminal groups target tourists. They use their ploy of distracting their victims and then taking their belongings on buses, the metro, bus stations and airports.

Tourists travelling on intercity buses, especially from Calama to Antofagasta, San Pedro de Atacama or Santiago, have been robbed while sleeping.

  • Always be vigilant and take extra care when using public transportation
  • Watch your bags at all times while waiting for transportation, such as a taxi or shuttle service
  • Always carry your valuables and identification with you and avoid storing them in overhead compartments


Taxis are plentiful and relatively cheap.

There are reports of credit card fraud in unauthorized taxis, particularly at airports. Drivers may charge excessive amounts, sometimes without customers' knowledge.

When using a taxi from the airport:

  • book and prepay your taxi inside the terminal at a dedicated counter
  • beware of people posing as taxi drivers, especially near the terminal exit
  • only board taxis in designated areas
  • check the amount on the card reader before inserting your card

In the cities:

  • book a taxi in advance rather than hailing one on the street, especially late in the evening
  • never share a taxi with strangers
  • avoid using taxis that do not have a meter
  • agree the fare with the driver before you get in to avoid overcharging
  • pay very close attention to your credit card when it is being handled by others
How to recognize official taxis – Government of Chile (in Spanish)

Air travel

We do not make assessments on the compliance of foreign domestic airlines with international safety standards.

Information about foreign domestic airlines

Pasos Fronterizos – Gouvernement de Chili (en espagnol)

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Entry and exit requirements

Every country or territory decides who can enter or exit through its borders. The Government of Canada cannot intervene on your behalf if you do not meet your destination’s entry or exit requirements.

We have obtained the information on this page from Chilean authorities. It can, however, change at any time.

Verify this information with the Foreign Representatives in Canada.


Entry requirements vary depending on the type of passport you use for travel.

Before you travel, check with your transportation company about passport requirements. Its rules on passport validity may be more stringent than the country’s entry rules.

Regular Canadian passport

Your passport must be valid for the duration of your stay in Chile.

Passport for official travel

Different entry rules may apply.

Official travel

Passport with “X” gender identifier

While the Government of Canada issues passports with an “X” gender identifier, it cannot guarantee your entry or transit through other countries. You might face entry restrictions in countries that do not recognize the “X” gender identifier. Before you leave, check with the closest foreign representative for your destination.

Other travel documents

Different entry rules may apply when travelling with a temporary passport or an emergency travel document. Before you leave, check with the closest foreign representative for your destination.

Useful links


Tourist visa: not required
Business visa: not required
Student visa: required
Work visa: required

Tourist card

You will receive a tourist card upon arrival. The card is valid for a maximum period of 90 days.

You must retain the card and present it to immigration officers upon departure from the country. Failure to do so may result in delays.

Replacing a tourist card

If your card is lost or stolen, you may obtain a new one online.

Alternatively, you may go, well in advance of departure:

  • at a special police unit (Jefatura Nacional de Migración y Policia Internacional) in Santiago
  • at the nearest office of the Police Investigations Service outside of Santiago

Useful Links

Extension of stay

You can request an extension of stay for up to 90 days online. You must do so before your current tourist card’s expiration date. A fee applies.

If you have stayed in Chile for longer than the allowed period, you will have to pay a fine at the Chilean immigration office before you can leave the country.

Useful Links

Easter Island

Stays on Easter Island (Rapa Nui) are limited to 30 consecutive days for all travellers, including Chileans who reside on the mainland. To board, and upon entry, you will have to:

  • have a round trip ticket
  • have a passport valid for the duration of the stay
  • show proof of reservation of an accommodation authorized by local authorities
  • fill the Rapa Nui Entry Form

Useful Links

Dual citizenship

Canadian-Chilean dual citizens residing in Chile must enter and depart the country using their Chilean passport.

Canadian-Chilean dual citizens travelling to Chile on their Canadian passport must request an extension of stay if they decide to stay longer than 90 days. They may have to depart the country on a Chilean passport if they fail to do so.

Children and travel

Chile has strict requirements for the entry and exit of persons under the age of 18, including special documentation.

Children born in Chile require a Chilean passport to leave the country.

Adults traveling with a minor must show evidence of their relationship to the child when entering or departing the country. You should carry the child’s original birth certificate.

Contact the nearest Chilean embassy or consulate before departure if your child is planning on travelling alone, or with only 1 parent, to ensure that the latest entry and exit requirements are met.

Travelling with children

Yellow fever

Learn about potential entry requirements related to yellow fever (vaccines section).

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Relevant Travel Health Notices

This section contains information on possible health risks and restrictions regularly found or ongoing in the destination. Follow this advice to lower your risk of becoming ill while travelling. Not all risks are listed below.

Consult a health care professional or visit a travel health clinic preferably 6 weeks before you travel to get personalized health advice and recommendations.

Routine vaccines

Be sure that your routine vaccinations, as per your province or territory, are up-to-date before travelling, regardless of your destination.

Some of these vaccinations include measles-mumps-rubella (MMR), diphtheria, tetanus, pertussis, polio, varicella (chickenpox), influenza and others.

Pre-travel vaccines and medications

You may be at risk for preventable diseases while travelling in this destination. Talk to a travel health professional about which medications or vaccines may be right for you, based on your destination and itinerary. 

Yellow Fever - Country Entry Requirements

Yellow fever is a disease caused by a flavivirus from the bite of an infected mosquito.

Travellers get vaccinated either because it is required to enter a country or because it is recommended for their protection.


  • There is no risk of yellow fever in this country.

Country Entry Requirement*

  • Proof of vaccination is not required to enter this country.


  • Vaccination is not recommended.

* It is important to note that country entry requirements may not reflect your risk of yellow fever at your destination. It is recommended that you contact the nearest diplomatic or consular office of the destination(s) you will be visiting to verify any additional entry requirements.

About Yellow Fever

Yellow Fever Vaccination Centres in Canada

Hepatitis A

There is a risk of hepatitis A in this destination. It is a disease of the liver. People can get hepatitis A if they ingest contaminated food or water, eat foods prepared by an infectious person, or if they have close physical contact (such as oral-anal sex) with an infectious person, although casual contact among people does not spread the virus.


Practise safe food and water precautions and wash your hands often. Vaccination is recommended for all travellers to areas where hepatitis A is present.


Measles is a highly contagious viral disease. It can spread quickly from person to person by direct contact and through droplets in the air.

Anyone who is not protected against measles is at risk of being infected with it when travelling internationally.

Regardless of where you are going, talk to a health care professional before travelling to make sure you are fully protected against measles.

Hepatitis B

 Hepatitis B is a risk in every destination. It is a viral liver disease that is easily transmitted from one person to another through exposure to blood and body fluids containing the hepatitis B virus.  Travellers who may be exposed to blood or other bodily fluids (e.g., through sexual contact, medical treatment, sharing needles, tattooing, acupuncture or occupational exposure) are at higher risk of getting hepatitis B.

Hepatitis B vaccination is recommended for all travellers. Prevent hepatitis B infection by practicing safe sex, only using new and sterile drug equipment, and only getting tattoos and piercings in settings that follow public health regulations and standards.


Coronavirus disease (COVID-19) is an infectious viral disease. It can spread from person to person by direct contact and through droplets in the air.

It is recommended that all eligible travellers complete a COVID-19 vaccine series along with any additional recommended doses in Canada before travelling. Evidence shows that vaccines are very effective at preventing severe illness, hospitalization and death from COVID-19. While vaccination provides better protection against serious illness, you may still be at risk of infection from the virus that causes COVID-19. Anyone who has not completed a vaccine series is at increased risk of being infected with the virus that causes COVID-19 and is at greater risk for severe disease when travelling internationally.

Before travelling, verify your destination’s COVID-19 vaccination entry/exit requirements. Regardless of where you are going, talk to a health care professional before travelling to make sure you are adequately protected against COVID-19.


 The best way to protect yourself from seasonal influenza (flu) is to get vaccinated every year. Get the flu shot at least 2 weeks before travelling.  

 The flu occurs worldwide. 

  •  In the Northern Hemisphere, the flu season usually runs from November to   April.
  •  In the Southern Hemisphere, the flu season usually runs between April and   October.
  •  In the tropics, there is flu activity year round. 

The flu vaccine available in one hemisphere may only offer partial protection against the flu in the other hemisphere.

The flu virus spreads from person to person when they cough or sneeze or by touching objects and surfaces that have been contaminated with the virus. Clean your hands often and wear a mask if you have a fever or respiratory symptoms.


In this destination, rabies may be present in some wildlife species, including bats. Rabies is a deadly disease that spreads to humans primarily through bites or scratches from an infected animal. 

If you are bitten or scratched by an animal while travelling, immediately wash the wound with soap and clean water and see a health care professional. 

Before travel, discuss rabies vaccination with a health care professional. It may be recommended for travellers who will be working directly with wildlife. 

Safe food and water precautions

Many illnesses can be caused by eating food or drinking beverages contaminated by bacteria, parasites, toxins, or viruses, or by swimming or bathing in contaminated water.

  • Learn more about food and water precautions to take to avoid getting sick by visiting our eat and drink safely abroad page. Remember: Boil it, cook it, peel it, or leave it!
  • Avoid getting water into your eyes, mouth or nose when swimming or participating in activities in freshwater (streams, canals, lakes), particularly after flooding or heavy rain. Water may look clean but could still be polluted or contaminated.
  • Avoid inhaling or swallowing water while bathing, showering, or swimming in pools or hot tubs. 


Typhoid is a bacterial infection spread by contaminated food or water. Risk is higher among children, travellers going to rural areas, travellers visiting friends and relatives or those travelling for a long period of time.

Travellers visiting regions with a risk of typhoid, especially those exposed to places with poor sanitation, should speak to a health care professional about vaccination.  

Insect bite prevention

Many diseases are spread by the bites of infected insects such as mosquitoes, ticks, fleas or flies. When travelling to areas where infected insects may be present:

  • Use insect repellent (bug spray) on exposed skin
  • Cover up with light-coloured, loose clothes made of tightly woven materials such as nylon or polyester
  • Minimize exposure to insects
  • Use mosquito netting when sleeping outdoors or in buildings that are not fully enclosed

To learn more about how you can reduce your risk of infection and disease caused by bites, both at home and abroad, visit our insect bite prevention page.

Find out what types of insects are present where you’re travelling, when they’re most active, and the symptoms of the diseases they spread.


There is a risk of chikungunya in this country.  The risk may vary between regions of a country.  Chikungunya is a virus spread through the bite of an infected mosquito. Chikungunya can cause a viral disease that typically causes fever and pain in the joints. In some cases, the joint pain can be severe and last for months or years.

Protect yourself from mosquito bites at all times. There is no vaccine available for chikungunya.

  • In this country, dengue is a risk to travellers. It is a viral disease spread to humans by mosquito bites.
  • Dengue can cause flu-like symptoms. In some cases, it can lead to severe dengue, which can be fatal.
  • The level of risk of dengue changes seasonally, and varies from year to year. The level of risk also varies between regions in a country and can depend on the elevation in the region.
  • Mosquitoes carrying dengue typically bite during the daytime, particularly around sunrise and sunset.
  • Protect yourself from mosquito bites. There is no vaccine or medication that protects against dengue.
American trypanosomiasis

American trypanosomiasis (Chagas disease) is a risk in this country. It is caused by a parasite spread by infected triatomine bugs. The infection can be inactive for decades, but humans can eventually develop complications causing disability and even death.

Risk is generally low for most travellers. Protect yourself from triatomine bugs, which are active at night, by using mosquito nets if staying in poorly-constructed housing. There is no vaccine available for Chagas disease.

Animal precautions

Some infections, such as rabies and influenza, can be shared between humans and animals. Certain types of activities may increase your chance of contact with animals, such as travelling in rural or forested areas, camping, hiking, and visiting wet markets (places where live animals are slaughtered and sold) or caves.

Travellers are cautioned to avoid contact with animals, including dogs, livestock (pigs, cows), monkeys, snakes, rodents, birds, and bats, and to avoid eating undercooked wild game.

Closely supervise children, as they are more likely to come in contact with animals.

Avian Influenza

Human cases of avian influenza have been reported in this destination. Avian influenza is a viral infection that can spread quickly and easily among birds and in rare cases it can infect mammals, including people. The risk is low for most travellers.

Avoid contact with birds, including wild, farm, and backyard birds (alive or dead) and surfaces that may have bird droppings on them. Ensure all poultry dishes, including eggs and wild game, are properly cooked.

Travellers with a higher risk of exposure include those: 

  • visiting live bird/animal markets or poultry farms
  • working with poultry (such as chickens, turkeys, domestic ducks)
  • hunting, de-feathering, field dressing and butchering wild birds and wild mammals
  • working with wild birds for activities such as research, conservation, or rehabilitation
  • working with wild mammals, especially those that eat wild birds (e.g., foxes)

All eligible people are encouraged to get the seasonal influenza shot, which will protect them against human influenza viruses. While the seasonal influenza shot does not prevent infection with avian influenza, it can reduce the chance of getting sick with human and avian influenza viruses at the same time.

Person-to-person infections

Stay home if you’re sick and practise proper cough and sneeze etiquette, which includes coughing or sneezing into a tissue or the bend of your arm, not your hand. Reduce your risk of colds, the flu and other illnesses by:

  •  washing your hands often
  • avoiding or limiting the amount of time spent in closed spaces, crowded places, or at large-scale events (concerts, sporting events, rallies)
  • avoiding close physical contact with people who may be showing symptoms of illness 

Sexually transmitted infections (STIs), HIV, and mpox are spread through blood and bodily fluids; use condoms, practise safe sex, and limit your number of sexual partners. Check with your local public health authority pre-travel to determine your eligibility for mpox vaccine.  

Medical services and facilities

Health care is good. Service is widely available in Santiago and other major cities, but can be very limited in remote areas.

Treatment at private clinics and hospitals is expensive. Most doctors and smaller hospitals typically require advance payment in cash.

Carry an up-to-date medical report from a Canadian physician for reference if you have a pre-existing health condition.

Make sure you get travel insurance that includes coverage for medical evacuation and hospital stays.

Travel health and safety

Keep in Mind...

The decision to travel is the sole responsibility of the traveller. The traveller is also responsible for his or her own personal safety.

Be prepared. Do not expect medical services to be the same as in Canada. Pack a travel health kit, especially if you will be travelling away from major city centres.

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Laws and culture

You must abide by local laws.

Learn about what you should do and how we can help if you are arrested or detained abroad.


Penalties for possession, use or trafficking of illegal drugs are severe. Convicted offenders can expect jail sentences and heavy fines.

  • Pack your luggage yourself
  • Don’t carry items that do not belong to you

Drugs, alcohol and travel

National parks

Protected areas of national parks are safeguarded by Chilean legislation. Penalties for violations can be severe, especially in the case of fires.

Open fires are strictly forbidden in national parks outside permitted camping areas. This includes burner for cooking purposes.  

Local authorities may revoke your tourist permit if you’re caught starting a fire illegally. They may ask you to depart Chile within 72 hours or be subjected to deportation proceedings. You may also face detention and heavy fines if the open fire results in forest fire.

  • Respect protected areas, even if there are no warnings or signs to this effect
  • Ensure you have a good understanding of local rules and regulations before entering national parks

Nature conservation - Chilean national forestry organization (CONAF)

Heritage sites

Heritage areas are safeguarded by Chilean legislation. Penalties for violations can be severe, from payment of a fine to imprisonment.  If you are detained for breaching rules of a heritage site, local authorities may prevent you from leaving the country during the investigation.

  • Ensure you have a good understanding of local site and park rules and regulations
  • Don’t alter landmarks in any way

Importation of agriculture products

Chile imposes severe restrictions, such as detention and heavy fines, on the importation of agricultural products, such as food and animal products.

Make sure to declare all agriculture items when entering Chile, including packaged products.

Chilean customs regulations -  National Customs Service (in Spanish)


You can drive with your Canadian driver’s licence for up to 90 days. However, you should still carry an international driving permit. If you are a resident of Chile, you must apply for a Chilean driver’s licence from the municipality in which you live.

The country has a zero-tolerance policy for drinking and driving. Penalties for drinking and driving include licence suspension, fines and detention.

Right turns at red lights are prohibited, unless otherwise posted.

Some car rental companies may not allow for international trips. If you intend to travel outside the country in a rental vehicle:

  • make sure the rental company allows it before making your reservation
  • request written authorization from the car rental company 3 to 5 days before your trip

International Driving Permit


Some insurance companies might not cover pick-up truck rental or have exclusion related to damages caused on unpaved roads.

There is no car insurance available on Easter Island. In case of accident or damage to your rented vehicle, you will have to pay for the repairs yourself.

Restrictions in Santiago

To combat high levels of pollution in winter, restrictions on driving in central Santiago, within the Américo Vespucio ring road, are in place from May to September.

Vehicles with a green seal registered before September 1, 2011 are subject to a daily restriction based on the last two digits of the license plate. Restrictions are in effect:

  • from Monday to Friday
  • between 7:30 am and 9 pm

If a pre-emergency or environmental emergency is decreed, additional digits could be restricted.

You may check the list of affected plate numbers in newspapers and online.

Vehicle restrictions - Ministry of Transport and Telecommunication (in Spanish)

2SLGBTQI+ travellers

Chilean law does not prohibit sexual acts between individuals of the same sex.

While homosexuality is generally tolerated, Chilean society remains fairly conservative. 2SLGBTQI+ travellers could be discriminated against based on their sexual orientation, gender identity, gender expression or sex characteristics.

Travel and your sexual orientation, gender identity, gender expression and sex characteristics

Dual citizenship

Dual citizenship is legally recognized in Chile.

If you are a Canadian citizen, but also a citizen of Chile, our ability to offer you consular services may be limited while you're there. You may also be subject to different entry/exit requirements.

Travellers with dual citizenship

International Child Abduction

The Hague Convention on the Civil Aspects of International Child Abduction is an international treaty. It can help parents with the return of children who have been removed to or retained in certain countries in violation of custody rights. The convention applies between Canada and Chile.

If your child was wrongfully taken to, or is being held in Chile, and if the applicable conditions are met, you may apply for the return of your child to the Chilean court.

If you are in this situation:

  • act as quickly as you can
  • contact the Central Authority for your province or territory of residence for information on starting an application under The Hague Convention
  • consult a lawyer in Canada and in Chile to explore all the legal options for the return of your child
  • report the situation to the nearest Canadian government office abroad or to the Vulnerable Children's Consular Unit at Global Affairs Canada by calling the Emergency Watch and Response Centre

If your child was removed from a country other than Canada, consult a lawyer to determine if The Hague Convention applies.

Be aware that Canadian consular officials cannot interfere in private legal matters or in another country's judicial affairs.

Useful links


The currency in Chile is the Chilean peso (CLP).

Some small restaurants and stores outside Santiago may not accept credit cards.

U.S. dollars are easily exchanged at banks and official foreign exchange bureaus across the country. However, purchases in U.S. dollars can only be made in certain stores in Santiago.

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Natural disasters and climate

Chile is subject to various natural disasters such as:

  • earthquakes
  • volcanic eruptions
  • tsunamis
  • torrential rains
  • floods and mudslides
  • forest fires

Border crossings can close due to severe weather conditions.

Useful links

Seismic activity

Chile is located in a very active seismic zone.


There are 500 active volcanoes in Chile.

Debris from erupting volcanoes can clog rivers and cause them to overflow, resulting in flash floods and landslides. Ash clouds may also cause disruptions to domestic and international flights.

If you are travelling near active volcanoes:

  • monitor levels of volcanic activity through the local media
  • pay careful attention to all warnings issued
  • follow the advice of local authorities
  • be prepared to modify your travel arrangements or even evacuate the area on short notice

Volcano alerts – National geology and mining service (in Spanish)

Earthquakes and tsunamis

Earthquakes and tsunamis can occur anywhere throughout Chile.

A tsunami can occur within minutes of a nearby earthquake. However, the risk of tsunami can remain for several hours following the first tremor. If you’re staying on the coast, familiarize yourself with the region’s evacuation plans in the event of a tsunami warning.

In the event of an earthquake or tsunami:

  • monitor local news for to stay informed on the evolving situation
  • follow the instructions of local authorities, including evacuation orders

Useful links


Flooding is frequent during fall and winter, especially between May and August. It occurs throughout the country, mainly as a result of heavy rains and overloaded sewage systems. Seasonal flooding can hamper overland travel and reduce the provision of essential services. Roads may become impassable and bridges damaged.

Flooding from rising river levels after heavy rain cause injuries and deaths.

Avoid riverside accommodations, especially in central and southern Chile, as dry riverbeds swell rapidly.


Bush and forest fires are common during the summer months. They can happen anywhere, but they usually occur between Santiago and Valparaíso, and in Magallanes.

The air quality in areas near active fires may deteriorate due to heavy smoke.

In case of a major fire:

  • stay away from affected areas, particularly if you suffer from respiratory ailments
  • follow the advice of local emergency services personnel
  • monitor local media for up-to-date information on the situation
Current wildfire situation - National Forestry Corporation (CONAF) (in Spanish)

Air pollution

Santiago has one of the highest pollution levels in South America. Heavy smog can pose serious health hazards from May through October.

The ozone layer is especially thin over parts of Chile.

Take precautions to protect yourself from sunburn.

Regional UV index - University of Santiago (in Spanish)

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Need help?

Local services

Emergency services

In case of emergency, dial:

  • police: 133
  • medical assistance: 131
  • firefighters: 132
  • helpline for women victims of violence: 1455
  • maritime search and rescue: 137

Consular assistance

Santiago - Embassy of Canada
Street AddressNueva Tajamar 481, Torre Norte, 12th Floor, Las Condes, Santiago, ChilePostal AddressP.O. Box Casilla 139, Correo 10, Santiago, Chile.Telephone(56) 2-2652-3800Fax(56) 2-2652-3912Emailstago-consular@international.gc.caInternet of Canada to ChileTwitter@CanEmbChileOther social mediaCanada Chile
The Embassy of Canada to Chile
Appointment Book your appointment online

For emergency consular assistance, call the Embassy of Canada to Chile, in Santiago, and follow the instructions. At any time, you may also contact the Emergency Watch and Response Centre in Ottawa.



The decision to travel is your choice and you are responsible for your personal safety abroad. We take the safety and security of Canadians abroad very seriously and provide credible and timely information in our Travel Advice to enable you to make well-informed decisions regarding your travel abroad.

The content on this page is provided for information only. While we make every effort to give you correct information, it is provided on an "as is" basis without warranty of any kind, expressed or implied. The Government of Canada does not assume responsibility and will not be liable for any damages in connection to the information provided.

If you need consular assistance while abroad, we will make every effort to help you. However, there may be constraints that will limit the ability of the Government of Canada to provide services.

Learn more about consular services.

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