Travelling with disabilities

Travellers with visual, hearing, mobility or other disabilities should be aware that many other countries do not have accessibility standards comparable to those in Canada. Many countries do not have facilities to provide access to people in wheelchairs or provide services for those with hearing, visual, or other requirements.

For this reason, you should research the services available for travellers with disabilities in your destination country by contacting its government office in Canada. You should also check the website of the airport at your destination to familiarize yourself with its services for travellers with disabilities.

Planning your flight 

Airport security screening

Additional information and resources

The Government of Canada’s Access to Travel website provides information on transportation between Canadian cities by air, rail, ferry and intercity bus, local transportation, the accessibility of airport terminals, provincial tourism and service standards. The website also features an online tool entitled Tips for Travellers with Disabilities that provides trip-planning information and informs travellers with disabilities of appropriate questions to ask carriers that are relevant to their needs.

The Canadian Transportation Agency works to ensure that federally regulated (air, rail, marine and interprovincial bus) transportation services and facilities in Canada are accessible to persons with disabilities. The Agency provides publications and checklists to help you plan travel that meets accessibility requirements. If you run into problems while in transit and cannot resolve them directly with your transportation service provider, the Agency can help you resolve a wide range of transportation disputes. The Agency’s Accessible Transportation website includes information on the carriage of mobility aids on planes, trains and ferries, FAQs on accessible transportation, an email newsletter for persons with disabilities, a guide to accessible travel entitled, Take Charge of Your Travel: A Guide for Persons with Disabilities, and a list of accessible transportation links.

If you hold a valid accessible parking permit in Canada you may take your permit with you for use in any member country of the International Transport Forum (ITF). However, it is recommended that you verify with the local authorities to determine whether you are entitled to use it there. For more information, consult the ITF website.. Parking permits for Canadians with disabilities are rarely recognized in non-ITF countries.

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