Request emergency assistance
This service is for Canadian citizens in need of emergency consular assistance. We do not have information about immigration, permanent residence, or visas.
From outside Canada
- Call the nearest embassy or consulate.
- +1 613 996 8885 (call collect where available)
- Toll-free numbers in some countries
From inside Canada (non-passport-related)
- 1-800-387-3124 (toll-free from the U.S. and Canada only)
Emergency passport services within Canada (weekends and statutory holidays)
- 1-800-567-6868 (toll-free from Canada only)
- +1-613-686-3658 (carrier charges may apply)
- +1-613-909-8881 (carrier charges may apply)
- Canada Emergency Abroad
TTY (for persons with a hearing loss)
- 1-800-394-3472 (toll-free from the U.S. and Canada only)
If we are experiencing a high volume of calls, you may be asked to leave a message. Please follow the instructions carefully. We will return your call as soon as possible.
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