About consular services

What are Canadian consular services?

Consular services are provided to Canadians outside Canada by our offices abroad.

Each case is different, and the type and amount of consular services we can provide depends on the situation. A natural disaster, violent conflict, political unrest, or the laws and regulations in other countries, may mean that we are less able to help you.

Consular officers will only get as involved as necessary, and there are limits to the help we can give you. You may have to pay for some of these services.

Before you travel, make sure you know how to find the Government of Canada office nearest to your destination and understand the services it can and can’t provide.

If you need help while you are outside Canada contact the nearest Government of Canada office  or call our Emergency Watch and Response Centre directly at +1 613 996 8885 (call collect where available). Help is available 24 hours a day, 7 days a week.

Some services available at consular offices outside Canada

Safety, security and medical emergencies

We can:

Examples of what we can’t do:

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Passports, immigration, permanent residence and visas

We can:

Examples of what we can’t do:

Related content        

Legal and local law enforcement

We can:

 Examples of what we can’t do:

Related content
  • A Guide for Canadians Detained Abroad.
  • Arrest and detention
  • Lost or stolen belongings abroad 
  • Death abroad

    We can:

    Examples of what we can’t do:

    Related content

    General services

    We can:

    Examples of what we can’t do:

    Related content

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