Sickness or injury
Many Canadians become ill and require medical assistance when they are outside of Canada. If you get sick when you are travelling, here’s how to get help:
- Most major tourist hotels have in-house doctors who can provide medical care. Hotels can also arrange appointments with local physicians.
- If you have travel insurance, contact the local number you may have been given or the assistance centre in Canada and ask for a referral.
- If you need urgent care, the best option is often the nearest hospital. In some countries, ambulances may not be common. Use whatever form of transportation you have to get to a hospital.
If you have a medical emergency while abroad, officials at the nearest Canadian government office can help provide the following services:
- Provide a list of physicians, clinics and hospitals.
- Contact your next of kin or person designated in a power of attorney to make decisions in case of incapacity.
- Assist in contacting your insurance company.
- With your permission, contact your medical doctor in Canada and assist him or her in discussing your medical file with the local treating physician.
- Provide assistance for medical evacuation and safe transfer including liaison with service providers.
However please note that the Canadian government does not:
- Pay hospital and medical bills.
- Pay for medical evacuations, air ambulance or other similar commercial services.
- Make decisions pertaining to your medical care.
- Interfere in your medical care.
- Provide medical or legal advice.
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