Consular Services: Medical

Consular officials can:

  • provide an up-to-date list of local registered physicians and health care facilities, which may include:
    • hospitals
    • medical and dental clinics
    • laboratories for blood tests
    • sexual assault counsellors
    • mental health crisis services
    • substance abuse counsellors or support groups
  • help you to identify different options to obtain necessary medical care
  • help you in a medical emergency by offering appropriate assistance, subject to your consent to release personal information to a third party, unless there is a medical reason that makes this impossible
  • identify and contact your next of kin or another person designated by power of attorney to make decisions if you are incapacitated
  • act as an intermediary with local authorities and medical facilities abroad and provincial/territorial healthcare services and medical facilities in Canada
  • contact your health insurance company if you are unable to communicate and there is no designated family member or friend to take responsibility
  • contact your medical doctor in Canada
  • help you arrange for a medical evacuation and safe transfer, including liaison with service providers, if necessary treatment is not available locally
  • issue a temporary loan from the Distressed Canadian Fund, subject to consular fees and strict conditions, if you are in a situation deemed life-threating by a medical professional and all other financial options are exhausted

Consular officials cannot:

  • pay hospital or medical bills
  • pay for air ambulance or other aeromedical services
  • provide medical or legal advice
  • make a medical diagnosis, including mental illness
  • interfere in or make decisions regarding your medical care