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Local services

Emergency services

Emergency services exist but may be subject to certain limitations. In case of emergency, dial:

  • police: 112
  • medical assistance: 912
  • gender- based violence: 3512

Consular assistance

To reduce the spread of COVID-19, the High Commission of Canada in Kigali is limiting in-person services until July 31, 2021. If you need consular assistance, contact the High Commission by email.

Kigali - Office of the High Commission of Canada
Street Address59 KN16 Avenue, Kiyovu, Kigali, RwandaPostal AddressP.O. Box 1177, Kigali, RwandaTelephone+ 250 252 554 810Fax+250 252 572 719Emailkgali@international.gc.caServicesPassport Services AvailableTwitter@CanadainRwanda

For emergency consular assistance, call the Office of the High Commission of Canada in Kigali and follow the instructions. At any time, you may also contact the Emergency Watch and Response Centre in Ottawa.

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