Mexico Register Travel insurance Travel advice

Local services

Emergency services

In case of an emergency:

  • Dial 911

You can also reach 24/7 from anywhere in Mexico:

  • The Embassy of Canada in Mexico City: 800-706-2900

Road assistance

The Green Angels (Angeles Verdes), a highway patrol service, provides free assistance on all major toll highways from 8 a.m. to 6 p.m.

In case of an emergency, dial 078 or 800 006 8839 (toll free in Mexico).

Consular assistance

Emergency consular services

Due to the COVID-19 pandemic, the following Canadian government offices in Mexico will be temporary closed to in-person visits, as of March 27, 2020 until further notice:

Emergency consular services are offered on an appointment basis.

If you need emergency consular assistance, call 55-5724-7900 ext. 379-3348 to make an appointment with one of our points of service.

Mexico City - Embassy of Canada
Street AddressCalle Schiller No. 529, Colonia Polanco, 11560 México, D.F., MéxicoPostal AddressCalle Schiller No. 529, Colonia Polanco, 11560 México, D.F., MéxicoTelephone52 (55) 5724-7900Fax52 (55) 5724-7943Emailmxicocs@international.gc.caInternetwww.mexico.gc.caServicesPassport Services AvailableFacebookEmbassy of Canada to MexicoTwitter@CanEmbMexicoConsular districtAguascalientes, Chiapas, Chihuahua, Coahuila, Durango, Estado de Mexico, Guanajuato, Hidalgo, Michoacán, Morelos, Mexico City, Oaxaca, Puebla, Querétaro, San Luís Potosí, Tabasco, Tamaulipas, Tlaxcala, Veracruz, Zacatecas
Acapulco - Consular Agency of Canada
Street AddressPasaje Diana, Avenida Costera Miguel Alemán 121, L-16, Fracc. Magallanes, 39670 Acapulco, Guerrero, MéxicoTelephone52 (55) 5724-9794Fax52 (744) 484-1306Emailaplco@international.gc.caFacebookEmbassy of Canada in MexicoTwitter@CanEmbMexicoConsular districtGuerreroOther social media @EmbCanMexico
Embajada de Canadá en México
Cabo San Lucas - Consular Agency of Canada
Street AddressCarretera Transpeninsular Km. 0.5, Local 82, Col. El Tezal, 23454 Cabo San Lucas, Baja California Sur, MéxicoTelephone52 (55) 5724-9797Fax52 (624) 142-4262Emaillcabo@international.gc.caFacebookEmbassy of Canada in MexicoTwitter@CanEmbMexicoConsular districtBaja California SurOther social media @EmbCanMexico
Embajada de Canadá en México
Cancún - Consular Agency of Canada
Street AddressCentro Empresarial, Oficina E7, Blvd. Kukulcan Km. 12, Zona Hotelera, 77599 Cancún, Quintana Roo, MéxicoTelephone52 (55) 5724-9795Fax52 (998) 883-3232Emailcncun@international.gc.caFacebookEmbassy of Canada in MexicoTwitter@CanEmbMexicoConsular districtCampeche, Yucatán, and Quintana Roo north of the municipality of Solidaridad, including Puerto Morelos, Isla Mujeres and HolboxOther social media @EmbCanMexico
Embajada de Canadá en México
Guadalajara - Consulate of Canada
Street AddressWorld Trade Center, Av. Mariano Otero 1249, Torre Pacifico Piso 8, Col. Rinconada del Bosque, 44530 Guadalajara, Jalisco, MéxicoTelephone+52 (33) 1818 4200Fax+52 (33) 1818 4210Emailgjara@international.gc.caFacebookEmbassy of Canada in MexicoTwitter@CanEmbMexicoConsular districtJalisco (except for Puerto Vallarta and coastal region)Other social media @EmbCanMexico
Embajada de Canadá en México
Mazatlán - Consular Agency of Canada
Street AddressCentro Comercial La Marina Business and Life, Blvd. Marina Mazatlán 2302, Office 41, Col. Marina Mazatlán, 82103 Mazatlán, Sinaloa, MexicoTelephone52 (55) 5724-9798Fax52 (669) 914-6655Emailmztln@international.gc.caFacebookEmbassy of Canada in MexicoTwitter@CanEmbMexicoConsular districtSinaloaOther social media @EmbCanMexico
Embajada de Canadá en México
Monterrey - Consulate General of Canada
Street AddressTorre Gomez Morin 955, Ave. Gomez Morin No. 955, Suite 404, Col. Montebello, 66279 San Pedro Garza Garcia, Nuevo Léon, MéxicoTelephone+52 (81) 2088 3200Fax+52 (81) 2088 3230Emailmonterrey@international.gc.caFacebookEmbassy of Canada in MexicoTwitter@CanEmbMexicoConsular districtNuevo LeónOther social media @EmbCanMexico
Embajada de Canadá en México
Playa Del Carmen - Consular Agency of Canada
Street AddressPlaza Paraíso Caribe, Modulo C, Planta 2, Oficina C21 - 24, Av. 10 Sur entre Calle 3 y 5 Sur, M-35, Lote 1, Colonia Centro, 77710 Playa del Carmen, Quintana Roo, MéxicoTelephone52 (55) 5724-9796Fax52 (984) 803-2665Emailcrmen@international.gc.caFacebookEmbassy of Canada in MexicoTwitter@CanEmbMexicoConsular districtFrom Playa del Carmen (including the municipality of Solidaridad) to Chetumal, including Cozumel, in the state of Quintana RooOther social media @EmbCanMexico
Embajada de Canadá en México
Puerto Vallarta - Consular Agency of Canada
Street AddressPlaza Peninsula, Local Sub F, Boulevard Francisco Medina Ascencio 2485, Zona Hotelera Norte, 48300 Puerto Vallarta, Jalisco, MéxicoTelephone52 (55) 5724-9799Fax52 (322) 293-2894Emailpvrta@international.gc.caFacebookEmbassy of Canada in MexicoTwitter@CanEmbMexicoConsular districtCoast of Jalisco, including Puerto Vallarta, and states of Colima and NayaritOther social media @EmbCanMexico
Embajada de Canadá en México
Tijuana - Consulate of Canada
Street AddressGermán Gedovius No.10411-101, Condominio del Parque, Zona Río, 22320 Tijuana, Baja California Norte, MéxicoTelephone52 (664) 684-0461Fax52 (664) 684-0301Emailtjuna@international.gc.caFacebookEmbassy of Canada in MexicoTwitter@CanEmbMexicoConsular districtBaja California, SonoraOther social media @EmbCanMexico
Embajada de Canadá en México

For emergency consular assistance, call the Embassy of Canada in Mexico City and follow the instructions. At any time, you may also contact the Emergency Watch and Response Centre in Ottawa.

Toll-free emergency numbers

The following toll-free numbers can be dialed from anywhere within the country of Mexico, 24 hours a day, 7 days a week:

To reach the Embassy of Canada in Mexico City:        800-706-2900
Emergency Watch and Response Centre in Ottawa:  001-800-514-0129.

When making long-distance calls within Mexico, callers must dial the area code and the number; when calling internationally from Mexico to Canada or the United States, you must dial 001, the area code, and the number.

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