Mexico Register Travel insurance Travel advice
Local services
Emergency services
In case of an emergency:
- Dial 911
Toll-free emergency numbers
You can also reach 24/7 from anywhere in Mexico:
- The Embassy of Canada in Mexico City: 800-706-2900
- The Emergency Watch and Response Centre in Ottawa: 001-800-514-0129.
These numbers are not functional if you're calling from Canada.
Road assistance
The Green Angels (Angeles Verdes), a highway patrol service, provides free assistance on all major toll highways from 8 a.m. to 6 p.m.
In case of an emergency, dial 078 or 800 006 8839 (toll free in Mexico).
Consular assistance
Emergency consular services
Due to the COVID-19 pandemic, the following Canadian government offices in Mexico will be temporary closed to in-person visits, as of March 27, 2020 until further notice:
- Acapulco
- Cabo San Lucas
- Cancún
- Guadalajara
- Mazatlán
- Monterrey
- Playa Del Carmen
- Puerto Vallarta
Emergency consular services are offered on an appointment basis.
If you need emergency consular assistance, call 55-5724-7900 ext. 379-3348 to make an appointment with one of our points of service.
Mexico City - Embassy of Canada
Acapulco - Consular Agency of Canada
Embajada de Canadá en México
Cabo San Lucas - Consular Agency of Canada
Embajada de Canadá en México
Cancún - Consular Agency of Canada
Embajada de Canadá en México
Guadalajara - Consulate of Canada
Embajada de Canadá en México
Mazatlán - Consular Agency of Canada
Embajada de Canadá en México
Monterrey - Consulate General of Canada
Embajada de Canadá en México
Playa Del Carmen - Consular Agency of Canada
Embajada de Canadá en México
Puerto Vallarta - Consular Agency of Canada
Embajada de Canadá en México
Tijuana - Consulate of Canada
Embajada de Canadá en México
For emergency consular assistance, call the Embassy of Canada to Mexico, in Mexico City, and follow the instructions. At any time, you may also contact the Emergency Watch and Response Centre in Ottawa.