Dominican Republic Register Travel insurance Travel advice

Local services

Emergency services

There is no centralized number to reach emergency services in Dominican Republic.

In Santo Domingo, dial 911.

For all other areas, contact the tourist police (CESTUR). Also, research and always carry contact information for local police and medical facilities.

Tourist police

The tourist police (CESTUR) provide a security presence in tourist areas and first response assistance to tourists.

They can be reached toll-free throughout the country. Dial 1 809 200 3500.

CESTUR – Dominican Republic government (in Spanish)

Road assistance

Free road assistance is offered on all major toll highways 24-hour.

Dial 1 829 688 1000.

Consular assistance

Due to the COVID-19 pandemic, the Canadian government offices in Dominican Republic offers emergency consular services on an appointment basis only until further notice. If you need emergency consular assistance, contact the Embassy of Canada to Dominican Republic, in Santo Domingo, by email or telephone.

Santo Domingo - Embassy of Canada
Street AddressAv. Winston Churchill 1099 Torre Citigroup en Acropólis Center, 18th Floor Ensanche Piantini, Santo Domingo, Dominican RepublicPostal AddressP.O. Box 2054, Santo Domingo 1, Dominican RepublicTelephone(809) 262-3100Fax(809) 262-3108Emailsdmgo@international.gc.caInternetwww.dominicanrepublic.gc.caServicesPassport Services AvailableFacebookEmbassy of Canada to Dominican RepublicTwitter@CanEmbDR
Punta Cana - Office of the Embassy of Canada
Street AddressCarretera Veron- Bavaro Km. 2,5, Amstar Business Center, Building 5, Suite 521, Punta Cana, Dominican RepublicTelephone(809) 455-1730Fax809-455-1734ServicesPassport Services AvailableFacebookEmbassy of Canada to the Dominican RepublicTwitter@CanEmbDROther social media @EmbCanRD
Embajada de Canadá en República Dominicana
Puerto Plata - Consulate of Canada
Street AddressCalle Villanueva No 8, Edificio Abraxas, Puerto Plata, Dominican RepublicTelephone(809) 586-5761Fax(809) 586-5762EmailPuerto-plata@international.gc.caServicesPassport Services AvailableFacebookEmbassy of Canada to the Dominican RepublicTwitter@CanEmbDROther social media @EmbCanRD
Embajada de Canadá en República Dominicana

For emergency consular assistance, call the Embassy of Canada in Dominican Republic, in Santo Domingo, and follow the instructions. At any time, you may also contact the Emergency Watch and Response Centre in Ottawa.

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