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Emergency services

For emergency assistance, dial 123.

Consular assistance

To reduce the spread of COVID-19, the Embassy of Canada to Colombia, in Bogotá, provides in-person consular services by appointment only. The Consulate of Canada in Cartagena will continue to provide consular services by phone and email only until further notice.

If you need consular assistance, contact the Embassy of Canada to Colombia, in Bogotá, by email or telephone.

Bogotá - Embassy of Canada
Street AddressCra. 7, No. 114-33, Piso 14, Bogotá, ColombiaPostal AddressP.O. Box 110067, Bogotá, ColombiaTelephone57 (601) 657-9800Fax57 (601) 657-9912Emailbgotaconsular@international.gc.caInternetwww.colombia.gc.caServicesPassport Services AvailableFacebookEmbassy of Canada to ColombiaTwitter@CanadaColombiaOffice HoursMondays, Wednesdays and Fridays
8:30 a.m. to 12:00
Cartagena - Consulate of Canada
Street AddressEdificio Centro Ejecutivo Bocagrande, Carrera 3, No. 8-129, Oficina No. 1103, Cartagena, ColombiaTelephone57 (605) 665-5838Fax57 (605) 665-5837Emailcartagena@international.gc.caFacebookEmbassy of Canada to ColombiaTwitter@CanadaColombiaOther social media @CanadayColombiaOffice HoursMonday to Friday
9:00 a.m. to noon

For emergency consular assistance, call the the Embassy of Canada to Colombia, in Bogotá, and follow the instructions. At any time, you may also contact the Emergency Watch and Response Centre in Ottawa.

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