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Government of Canada / Gouvernement du Canada

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Contact form for requesting emergency assistance

Canadians outside Canada who require emergency assistance can contact the 24/7 Emergency Watch and Response Centre directly via this online form.

Please note that Global Affairs Canada does not deal with and will not reply to questions on Canadian visas or immigrating to Canada. Those enquiries must be addressed to Immigration, Refugees and Citizenship Canada.

Affected person

* required field

First name: *

Surname: *

Name(s) of accompanying individual(s):

Date of birth (yyyy-mm-dd):

Canadian passport number:

Telephone - day:

Telephone - evening:

Telephone - mobile:

Email: *

Confirm email: *

Current address or location (city/district, province/state/region, country)

Nature of problem: *

For more information on what consular officials can and can't provide, consult the Canadian Consular Services Charter.

Name of person forwarding request for assistance

Name: *

Relationship to person affected: *

Telephone - day *

Telephone - evening:

Telephone - mobile:

Email: *

Confirm email:*

Address (city/district, province/state/region):

Date modified:: 2025-09-11