2018 FIFA World Cup Russia

The 2018 FIFA World Cup will be held in Russia from June 14 to July 15, 2018.  Games will be played in 11 cities spread widely across the country: Kaliningrad, Kazan, Moscow, Nizhny Novgorod, Rostov-on-Don, Saint Petersburg, Samara, Saransk, Sochi, Volgograd and Yekaterinburg. If you are planning to travel to the World Cup, here are some useful travel tips.

Before you go

Make your travel arrangements, including accommodation, transportation and purchase of sporting event tickets, well in advance using genuine and reliable sources. Note that services in Russia may not be readily available in English or French.

Before you leave Canada, check our Travel Advice and Advisories for Russia and subscribe to Travel updates to receive daily emails on updates to the Russia page. This page includes travel advice on security, entry and exit requirements, travel health, laws and culture, natural disasters and climate, and emergency contact information. Download the free Travel Smart app for up-to-date travel information on the go. Stay in touch wherever you may be by following Travel.gc.ca’s Twitter and Facebook accounts. Don’t forget to sign up for our free Registration of Canadians Abroad service and stay connected to Canada in case of an emergency at home or abroad. Register before you leave or through the app as you travel – it’s quick, simple and free.

Stay in touch with your friends and family in Canada. Leave a detailed travel itinerary and contact details with someone you trust and carry the contact information for the Canadian embassy in Moscow.

To visit Russia, you must present a passport that is valid for at least 6 months beyond the date you expect to leave the country. If you are travelling with a temporary passport or an emergency travel document, you may be subject to different entry requirements. Check with the Russian embassy for up-to-date information.

If you are attending a World Cup match, you can enter Russia using your FAN ID, which will act as a multi-entry visa during the tournament. You must present your FAN ID with the passport it is registered to when you enter Russia. Visit the FAN ID website for more information.

If you are not attending 2018 FIFA World Cup matches, you must obtain the appropriate visa before entering Russia. You can’t obtain a visa when you arrive. Submit your visa application through the Embassy of the Russian Federation website.

All foreign visitors receive a migration card when they arrive in Russia. At most international airports, the migration card is electronic, but at smaller airports you will receive a paper version. Keep the stamped exit portion of the card with your passport because you must provide it to passport control when you leave the country.

While you are there

Hotels and hostels will register you with the local authorities within 24 hours of your arrival. You must present your passport, FAN ID or Russian visa and your migration card.

If you book your accommodation through an informal source, only the landlord can register you with the local authorities and must do so within 24 hours of your arrival. This must be repeated in each city where you stay the night during World Cup 2018.  Before making housing arrangements, confirm that your landlord is aware of the registration process and is able to help you with it. If you don’t register you may be fined, delayed at the airport or detained by local authorities.

Police officers in Russia regularly verify the identity of nationals and foreigners for security and immigration purposes. You should carry identification documents and your migration card with you at all times.

The currency in Russia is the ruble (RUB). Traveller’s cheques can be cashed only at a few locations in Moscow. Automated banking machines (ABMs) are common in main cities and will accept cards with 4-digit pin numbers, but may not accept cards with 5- or 6-digit codes. Canadian dollars are normally not accepted. You can exchange U.S. dollars and Euros at banks in major cities and U.S. dollars at any exchange counter.

Crimes such as thefts are known to increase around major sporting events in Russia and tourists are often seen as targets. You should be extremely cautious and remain aware of your surroundings at all times. Use ABMs only in well-lit public areas or inside banks.

Hooligans and “ultras’’ fans from various countries are expected to attend the matches or be in the vicinity of the stadiums and could try to disrupt peace and security. Russian local police are expected in large numbers near the stadiums to deter any hostile act and could respond forcefully to any provocation. Avoid demonstrations and follow the advice of local authorities.

In case of emergency

If you need emergency consular assistance at any time, contact the Canadian embassy in Moscow at 7 (495) 925-6000 (if you are in Russia, replace the “7” with and “8”), call Global Affairs Canada’s 24/7 Emergency Watch and Response Centre at +1 613 996 8885 collect, or email sos@international.gc.ca   .

If your passport is lost or stolen, follow the instructions in Lost, stolen, inaccessible, damaged or found passports. If your government-issued Canadian documents are lost or stolen, see Lost or stolen belongings abroad.

If you need urgent medical assistance or want to report a situation to the local police, fire and rescue, or anti-terror units, call 112 toll-free. Operators speak Russian and English. Stay calm and explain where you are and what kind of help you need. Don’t hang up until an operator gets all the details, such as your name and the phone number where you can be reached. After your call the operator will forward your information to the rapid response service that deals with the emergency. Do not leave the scene of the accident until they arrive.

Due to heavy traffic density, long delays may be expected before an ambulance arrives.

Medical facilities with services in English are available in Moscow but can be more difficult to find in remote regions. Restrictions imposed on bank transfers might affect the amount of money you can access to pay for urgent operations. Payment is often required before an operation is performed no matter how urgent it is. Purchase the best travel insurance you can afford before you leave Canada. Make sure it covers all medical expenses, including hospitalization and medical evacuation, while you are in Russia.

Tourist call centre

You can get answers to any of your questions about Moscow by calling the city tourist call centre. The call centre provides information in Russian, English, German, French and Chinese.

You can call 8 (800) 302-31-12 or 8 (800) 350-51-12 using mobile phones from any Russian mobile service provider, as well as by using landline phones in Russia. The calls are free.

The phone number 8 (495) 587-71-12 can be accessed from abroad and with mobile phones from foreign operators by foreign tourists staying in Moscow and using international roaming. Charges depend on the roaming service.

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