Request emergency assistance outside Canada

Canadian citizens can contact the Emergency Watch and Response Centre for 24/7 consular assistance. We do not provide information about immigration, permanent residence or visas.

Online form: Emergency contact form 

Email: SOS@international.gc.ca 

Telephone, from outside Canada:

• Contact the nearest embassy or consulate
• +1 613 996 8885 (call collect where available)
• Toll-free numbers in some countries 

Telephone, from inside Canada (on behalf of a Canadian citizen outside Canada):

• 613-996-8885 
• 1-800-387-3124 (toll-free from the U.S. and Canada) 

SMS: +1-613-686-3658 (carrier charges may apply) 

WhatsApp: +1-613-909-8881 (carrier charges may apply) 

Signal: Currently experiencing technical difficulties 

TTY (for persons with a hearing loss): 

• 613-944-1310 
• 1-800-394-3472 (toll-free from the U.S. and Canada) 

Related links

• What to do if things go wrong
• Register your trip outside Canada 
• How we can help