Request emergency assistance
This service is for Canadian citizens in need of emergency consular assistance. We do not have information about immigration, permanent residence, or visas.
If you are requesting emergency assistance related to the current crisis in Haiti, please contact haitisos@international.gc.ca.
Telephone
From outside Canada
- Call the nearest embassy or consulate.
- +1 613 996 8885 (call collect where available)
- Toll-free numbers in some countries
From inside Canada (non-passport-related)
- 613-996-8885
- 1-800-387-3124 (toll-free from the U.S. and Canada only)
Emergency passport services within Canada (weekends and statutory holidays)
- 1-800-567-6868 (toll-free from Canada only)
SMS
- +1-613-686-3658 (carrier charges may apply)
- +1-613-909-8881 (carrier charges may apply)
Telegram
- Canada Emergency Abroad
Signal
- +1-613-909-8087
TTY (for persons with a hearing loss)
- 613-944-1310
- 1-800-394-3472 (toll-free from the U.S. and Canada only)
If we are experiencing a high volume of calls, you may be asked to leave a message. Please follow the instructions carefully. We will return your call as soon as possible.
Related links
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