Consular Services: Death

Consular officials can:

  • provide advice about burying a Canadian citizen and detailed information on local interment options, associated costs, funeral service providers and documentation requirements
  • help to repatriate the embalmed or cremated remains of the deceased to Canada as soon as possible, including providing information on the transport requirements of the countries of origin, transit and destination
  • help to identify the remains of a Canadian citizen if local authorities, family members or friends are unable to do so
  • provide a list of laboratories offering forensic identification services (DNA, dental record, fingerprint analysis)
  • initiate the process of notifying next of kin, usually with assistance from local police in Canada
  • help to return personal effects to Canada or make arrangements for their disposal in another country
  • help to obtain appropriate documentation, including a death certificate, autopsy report and official police report, if applicable
  • authenticate a local death certificate for insurance or repatriation purposes
  • help to obtain information from local authorities on the circumstances surrounding the death
  • help to obtain information on police investigations, arrests and court proceedings, if the death was the result of murder or suicide
  • help to obtain the necessary documentation for insurance companies to facilitate the payment or investigation of a claim

Consular officials cannot:

  • pay for the burial, cremation or repatriation of a deceased Canadian
  • use the Distressed Canadian Fund to repatriate remains
  • pay for the handling or shipment of personal effects to Canada
  • interfere in private legal matters relating to death, such as care of dependents and financial planning
  • translate official documents, such as a death certificates or autopsy reports
  • provide legal advice on such issues as estate law, wills and trusts
  • investigate the death of a Canadian citizen or intervene in a local investigation of the death